Yes. However, there is no discount on the daily rate for supplying your own food.

We encourage you to bring items that will remind your cat of home to help her settle. Please ensure bedding is clean.

No. In accordance with our infection control policies, we are unable to accept raw food. We recommend preparing your cat for a change in diet by slowly introducing a new food as a suitable alternative. Our staff are here to help with any concerns you may have.

No. Each unit is self-contained to specifically house a cat or cats from one household. To maintain hygiene and infection control standards, your cat will get individual attention but no interaction with animals outside of their family. All of our units are glass-fronted, so she will be able to see other cats. We can provide visual barriers for nervous guests.

Often cats that arrive stressed take longer to settle in. Ensure you have everything you need to be prepared in advance so you are not rushing to get your cat in her carrier and in the car.

Invest the time in getting your cat used to car travel, covering her carrier with a blanket and using synthetic feline facial pheromone sprays such as Feliway can help.

Your cat’s carrier should be a safe space for her, so leave it in a place at home where she can explore it at her own leisure. Secure the carrier in the car to minimise bumping and rattling. If your cat is prone to anxiety, let our staff know so that we can arrange her Unit as best as we can to accommodate her needs.

Ensure yourself plenty of time to arrive. Ticking off that list of things to before going away can be stressful and your cat will notice!

There will be paperwork to fill out, we recommend coming prepared with alternate emergency contact and any relevant medical history if your cat is on medication.

Please check-in at reception where a staff member will meet you and help you and your furry family member. You are welcome to see your cat settled in or leave her with our capable staff to escort her to her Unit so that you can get on the road. We have space to store carriers and belongings.

All cats are to be fully vaccinated for:

• Feline herpesvirus (cat flu)
• Feline panleukopaenia (infectious enteritis)
• Feline calicivirus (cat flu)

Cover for these pathogens must be present for the entirety of their stay. An up-to-date vaccination certificate must be presented on admission. A 10-14 day stand-down period is required after a primary course of vaccinations is completed before we can admit your cat to the main cattery.

It is preferable that vaccinations are carried out by your own veterinarian prior to admission to the cattery.

If that is not possible or your cat is here for an extended stay, we are happy to arrange for vaccination at Rangiora Vet Centre (extra charges for vaccination consult will apply).

It is preferable that your cat is regularly treated to prevent parasites, especially as she is going into an enclosed environment. Talk with our staff if you have questions or if your cat’s treatment regime has lapsed. Any cat found to have parasites at or after admission will be treated at extra cost.

Our trained staff will escort your cat to emergency services at Rangiora Vet Centre, Christchurch After Hours or your clinic of choice as discussed at admission. You or your alternate contact will be notified and conferred with should such an event occur.

If your cat is close to her expecting date or you are unsure, we do not recommend boarding her.

We can accommodate kittens who have completed their primary vaccination course at least 10-14 days prior to their admission date. Kittens who have not completed their vaccinations may be accommodated in our isolation ward, provided they have passed a recent health check by a vet.

It is preferable that we use Rangiora Vet Centre services to ensure the most prompt action in treating your cat. However, if you are able to arrange collection by a third party to transport your cat to your preferred clinic, we are happy to accommodate. Please talk with our staff about arranging the best emergency plan for you and your cat.

General housekeeping and feeding are carried out twice daily, where litter boxes are cleaned out and all cats provided with fresh food and water in clean bowls. Medications are administered as often as required.